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Business Administration Apprentice

Annual salary: up to £23,809.50

REQ0036110

Apprentice (Fixed Term) (Trainee)

Housing Management

Apprentice (Fixed Term) (Trainee)

Business Area:

Contract Type:

Location:

Basingstoke

South East of England

RG21 4HG

Additional Locations:

Last Updated:

19

/

11

/

2025

Apply
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A Mears tradeswoman holding a toolboxMears housing with care colleague with a service userA Mears communications and marketing colleague standing next to a colleague sitting down at a deskA Mears colleague presenting their ID to a resident at their doorstepThree Mears vans parked side by side in a car parkA Mears Facilities Management colleague painting a stairwayA Mears housing construction colleague wearing a hard hat and high visibility jacket on a construction siteA Mears call centre colleague answering the phoneThree Mears colleagues talking together round their desks in an officeA Mears colleague talking to a resident on a tableA Mears van parked up showing the Mears logo
Annual salary: up to £23,809.50

Business Administration Apprentice

Location: Basingstoke

Contract Type: Fixed Term Contract

Salary:

16yrs – 17yrs: £7.71ph 40 hours per week including time studying

Over 18yrs: £10.71ph – 42.5 hours per week including time studying

Over 21yrs: £12.21ph - 42.5 hours per week including time studying

Mears Key Worker houses key Government staff by sourcing and maintaining suitable rental properties through the private rental market. The Relocation Team coordinate move ins for properties in liaison with Lettings Agents, Landlords and Occupants. If you like problem solving and providing a great service and you are interested in developing a career in the property market, this is a great opportunity.

About apprenticeships at Mears Group: 

Apprenticeships are an underpinning part of Mears’ philosophy; we are committed to developing the next generation of our workforce, many of our most senior people started their working life as an apprentice. Whether you are fresh out of school or college or looking for a complete career change, we can offer you a great foundation to your future career and beyond. 

As an Apprentice you will be paid above the national minimum wage and be paid for your normal working hours plus time to do your college work with the opportunity to get real life experiences such as working in people’s homes, getting involved in community projects and improving people’s lives by being customer focused.

This apprenticeship will take around 18 months to complete and result in gaining your NVQ level 3 in customer service. 

About the role: 

As a Business Administration Apprentice, you will be developing within the role guided by your mentor. The role will be based within our customer service team working from our branch in Basingstoke. One day a week is allocated to complete your college coursework and the option to work from home when completing this is available.

You will not be required to attend college; all courses are online, and assessments are submitted via a secure portal.

You will be involved in a wide range of activities including data analyst, using this information to support both complaints and compliments from the client, tenants, and residents. Attending meetings and site visits and arranging social value events with local schools and community groups. 

Role Criteria: 

  • GCSE pass grade in both Math's and English (Grade 4 and above or grade C and above)
  • Great Communication skills. 
  • Knowledge of Microsoft office, Excel, outlook, Word etc.  

Application Process:

  • To be considered for this apprenticeship all applicants must submit their CV and a Cover Letter detailing why you are interested in the role and why you would like to be an apprentice.
  • We will contact you to confirm if you have been selected for the next round, which would either be an invitation to an assessment centre or individual interviews
  • Please note that you will be required to complete a basic Math & English test during the selection process, which are similar to the assessments you would need to take in order to join the college.

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

As part of the recruitment process for this role, we will carry out a DBS & BPSS check, as well as Security Clearance. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years.

Apply below or to discuss your application further; contact:

Vickie Rudge (Vickie.Rudge@mearsgroup.co.uk)

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

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