Cleaning Manager

Cleaning Manager

Salary: £33,000 per year

Location: University of Cambridge
Contract: Permanent, Full time 
Hours: 40 per week, Monday to Friday

We are Mears FM, a trusted partner in facilities management. Across the UK, we provide high-quality cleaning and grounds maintenance services, always putting our clients and customers first. Our work follows British Institute of Cleaning Science (BICSc) standards and all relevant legislation, supported by our in-house BICSc trainers. We create safe, welcoming spaces all year round while helping clients achieve their sustainability goals.

About the Role:

We are seeking a reliable and proactive Cleaning Manager to oversee cleaning operations within our Cambridge branch. The successful candidate will be to ensure that soft services and cleaning services provided to the facilities meet contract specifications and are delivered in a compliant and safe manner. The role involves working closely with teams to deliver client satisfaction, requiring frequent client interaction and motivating the workforce to consistently provide high standards of service.

Key Responsibilities:

• Manager 15 sites within the University of Cambridge
• Ensure full compliance with all relevant health and safety requirements, including acting as a safety representative for the soft service provision.
• Support the broader operational management of the service, including covering for other managers and contributing to contract planning and development.
• Ensure relevant Task Specific Risk Assessments are available for activities such as Work at Height, manual handling, slips and trips, and COSHH.
• Make sure the correct materials, consumables, equipment, and plant are available to meet required standards.
• Monitor, evaluate, and control the performance of all labour resources.
• Ensure compliance with health and safety requirements, acting as a safety representative for the cleaning service.
• Attend client meetings as required.
• Carry out any other duties necessary for the effective delivery of the service.

Role Criteria:

• Experience in the above duties
• Good knowledge of cleaning techniques, equipment, and COSHH regulations
• Strong people management and leadership skills
• Previous experience in cleaning or facilities management
• Can demonstrate and understanding of PPM and cyclical maintenance.
• Experience of Sub-contractor and resource management.
• Excellent communication and organisational skills
• Ability to work independently and as part of a team
• IT literate with good attention to detail
• Polite, professional, and able to follow instructions

Benefits we can offer you

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies
• Access to EAP Counselling sessions

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.