Property Co-ordinator

Property Coordinator

Location:  Basingstoke – Office based

Salary up to £26,316 per annum

Contract: Full time, Permanent

Hours: 37.5 hours per week, Monday to Friday, 8.30am – 5pm

We provide Housing Management services right across the UK. We work in partnership with Central and Local Government, registered providers, tenants, landlords and investors to find solutions for specialist housing needs for a varied ranged of service users including government employees.

About the Role:

This role is responsible for managing the move out process at the end of tenancies, including serving notice, coordinating service users and third-party appointments and returning the property and keys back to agents and landlords in a timely manner to avoid unnecessary costs.

• Deliver an exceptional service advising and managing the service of notice, providing support to our customers and clients, managing and meeting their expectations
• Coordinate and collaborate with various third parties to ensure move out appointments are kept and all steps are taken to ensure property is handed back to landlord with no additional charges or allocated to another occupant with minimal void periods
• Deliver service to meet all contractual and performance targets
• Deliver updates and escalate cases as required to ensure full resolution
• Ensure all records are completed and kept updated to a professional standard 

Role Criteria:

• Previous office and administration experience
• IT Literate with knowledge of all Microsoft Office packages especially Excel
• Good written and verbal communicator
• Resilience and ability to managing differing priorities
• Good time management, planning and organisational skills
• Someone who can use their own initiative
• Property experience is desirable

Benefits we can offer you

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies
• Access to EAP Counselling sessions

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years.

Apply below or to discuss your application further; contact:

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.