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Senior Contract Manager

Annual salary: up to £52,050.60

REQ0033717

Permanent

Housing Repairs and Maintenance

Permanent

Business Area:

Contract Type:

Location:

Coatbridge

Scotland

ML5 4AA

Additional Locations:

Last Updated:

14

/

04

/

2025

Apply
A Mears tradeswoman holding a toolboxMears housing with care colleague with a service userA Mears communications and marketing colleague standing next to a colleague sitting down at a deskA Mears communications and marketing colleague standing next to a colleague sitting down at a deskA Mears colleague presenting their ID to a resident at their doorstepThree Mears vans parked side by side in a car parkA Mears housing construction colleague wearing a hard hat and high visibility jacket on a construction siteA Mears housing construction colleague wearing a hard hat and high visibility jacket on a construction siteA Mears housing construction colleague wearing a hard hat and high visibility jacket on a construction siteA Mears call centre colleague answering the phoneThree Mears colleagues talking together round their desks in an officeA Mears colleague talking to a resident on a tableA Mears van parked up showing the Mears logo
A Mears tradeswoman holding a toolboxMears housing with care colleague with a service userA Mears communications and marketing colleague standing next to a colleague sitting down at a deskA Mears colleague presenting their ID to a resident at their doorstepThree Mears vans parked side by side in a car parkA Mears Facilities Management colleague painting a stairwayA Mears housing construction colleague wearing a hard hat and high visibility jacket on a construction siteA Mears call centre colleague answering the phoneThree Mears colleagues talking together round their desks in an officeA Mears colleague talking to a resident on a tableA Mears van parked up showing the Mears logo
Annual salary: up to £52,050.60

Senior Contract Manager

Coatbridge

Full time 08.00-4.30 Monday to Friday, offering a salary of £52,050.60, plus Car allowance and great company benefits.

Mears have continued investment in the North Lanarkshire community for the long-term.  We have a commitment to deliver excellent services to residents, whilst bringing community and training benefits to the North Lanarkshire community in a sustainable way.

Our ambition is to be recognised as the most trusted, large private provider, working with the public sector by 2025. Our approach prioritises where we can have the greatest impact and supports a culture that fully integrates sustainability and purpose beyond profit. This is underlined by our strategy, which through robust, ethical and transparent practices is built upon.

Mears are a market leader in providing housing services to the affordable housing sector, and a major presence in the housing with care market. Mears Group’s vision is to make a positive difference to the people we serve by improving homes, improving communities and improving lives.

About the role:

You will be responsible for the day-to-day management of contract service delivery of capital works, mainly overseeing kitchen refurbishments and the occasional bathroom.

Supporting the General Manger on delivery of high-quality capital works. Services to Housing Client properties, ensuring teams operate to Mears defined branch standards and deliver best in class customer service, whilst satisfying all safety, quality and cost control standards relating to budget, profitability and resource deployment.

You will have around 9 people to manager. Some supervisors and some operatives. You must communicate regularly with supervisors to ensure each property is completing within program.

If at any point any work falls out of program, you must be able to react quickly and know how to rectify it.

Regular communications with the client is essential to keep them updated on all progress.

Key responsibilities for the role:

  • Management of all aspects of operational and commercial delivery.
  • Managing works to programme time frames, producing project updates relating to budget, cash flow, work programmes and health & safety
  • Ensure compliancy and adherence to health & safety regulations at all times
  • Demonstrate, maintain and monitor the company’s commitment to best practice
  • Adherence to and completion of company & client reporting protocols with required timescales.
  • Cultivate a positive, customer focused culture that is instilled and promoted across all work
  • Ensure attainment of high levels of customer satisfaction in delivery and achieving contractual KPI targets
  • Manage employees’ performance, coach and develop individuals in their roles.
  • Cultivate a strong working relationship with client, service users and local communities.

Role Criteria:

  • Trade Background
  • Knowledge of Repairs & Maintenance
  • Supervisory Experience
  • Proven track record of programmed works management & delivery.
  • Proven track record of commercial and performance management.
  • Ability to manage multiple sites & contracts.
  • Proven track record of working in a customer focused environment.
  • Experience of contract/project management
  • Motivating & inspiring a diverse workforce

Mears Benefits:

  • Staff perks with Mears Rewards - discounts of up to 10% on coffee, weekly groceries, holidays, the list is endless 
  • Excellent training and development opportunities
  • 25 days holiday entitlement along with bank holidays.  
  • Access to employee support and wellbeing services
  • Mears offer a company pension, life insurance and share scheme
  • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
  • Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment 

Apply below or to discuss your application further; contact:

Vickie Rudge (Vickie.Rudge@mearsgroup.co.uk)

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

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