Senior Support Worker

Senior Support Worker

Location: Livingston

Contract: Permanent / Part Time - 16hrs a week.  

Pay Rate: £13.44 an hour  

This is not a 9-5 role; flexibility however will work both ways.

We are one of the UK’s leading housing and care providers offering solutions to both the private and public sectors with over 5,500 employees. We operate a Partners for Purpose approach to business supporting our clients helping to develop, fund and implement their placemaking ambitions. A career with Mears Group means putting people at the heart of what we do every day. 

Mears Care have a dedicated team who respects your hard work and dedication towards our local community. The team is highly committed to providing the best standards of care and support to the local community and purpose-built buildings and to enable our service users to continue living in their own homes. 

About the Role:

A Senior Support Worker at Mears plays a key role in providing high-quality care and support to individuals, helping them to live as independently as possible while ensuring their safety and wellbeing. They support and mentor care teams, oversee day-to-day service delivery, and act as a point of contact for both clients and their families. The role often includes developing personalised care plans, monitoring outcomes, handling more complex needs, and ensuring compliance with company policies and care standards. Senior Support Workers also contribute to staff training, supervision, and fostering a positive, person-centred culture within their service.

• To ensure the care team understands the importance of their actions

• To carry out spot checks and observations

• To attend Social Worker meetings

• To carry out Audits

• To monitor high standards of work performance in Service Users home.

• To maintain confidentiality throughout the service according to legal requirements.

• To report promptly any concerns, complaints or grievances to their line manager / Registered Manager.

• To have an active awareness of personal responsibilities and accountability for helping to ensure that a safe working environment is maintained in accordance with legislation.

• To participate in the on-call rota as required.

• To participate in emergency and holiday cover when required.

• To report to Line Manager the progress of individuals, incidents that have occurred and general observations where necessary and at team meetings.

Key Criteria

• Previous experience within the care sector is essential for this role.

• Driving licence and access to own vehicle

• The ability to be flexible with their working hours. 

It would be advantageous to hold an SVQ Level 2 qualification or above but this is not essential as all training will be given.

Benefits:

• Cost of PVG covered

• Mears Annual Family Fun Day for you and your family to places like Blairdrummond Safari Park, M&Ds Themepark, fully paid for including lunch

• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.

• Incentive payment for experienced care workers (£380)

• Care Worker of the Month financial award

• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more

• Family friend policies

• Refer a friend scheme (total of up to £2000)

• Excellent training

• Pension scheme

• Cycle to work scheme

• Eye test vouchers

• Employee Assistance Programme (Access to Free counselling service)

• Wellbeing service (Access to trained mental health & wellbeing advisors)

• Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.