Administrator

Administrator  

Crawley  

Full Time Permanent. 

Salary up to £30,000 per annum. 

“A desire to make a positive difference wherever we operate has always been at the heart of our business. It was 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company”.  

About the Role: 

As an Administrator you will be working Crawley Council in a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. 

An Administrator within our Crawley branch. You will be Part of a local team supporting the Administration activities and requirements to our Housing operations, ensuring that all administrative procedures are being undertaken efficiently, in total compliance with Company.  

Compliance

• Making sure the compliance percentage is met within the contract
• Making sure KPI’S are met
• Tenant liaison for appointments and complaints
• Compliant management and handling

Administration

• Making sure KPI’S are met
• Inputting Data into the system
• Reporting compliance figures and KPI to client
• Scheduling and Planning in operative and subcontractors works
• Operative and subcontract diary management

Site Visits

• Liaising with Tenants at the property regarding compliance works
• Liaise with the operative and client to rectify the issue to ensure everything is compliant

Role Criteria:  

• Experience in administration role.
• Social housing experience
• Experience in a client facing role.  
• Good knowledge of Microsoft office  
• Can work well in a team.  
• Good written and verbal communication skills  
• Good Customer Service skills  

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. 

Benefits we can offer you.  

• 25 days annual leave plus bank holidays 
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! 
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. 
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more 
• Family friendly policies 

To apply, follow the link below or to discuss your application further please contact Laura Bourne on laura.bourne@mearsgroup.co.uk  

Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up. 

Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.