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Branch Administrator

Annual salary: up to £15,926.99

REQ0035114

Permanent

Housing Repairs and Maintenance

Permanent

Business Area:

Contract Type:

Location:

Eastbourne

South East of England

BN23 6QY

Additional Locations:

Last Updated:

01

/

08

/

2025

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A Mears tradeswoman holding a toolboxMears housing with care colleague with a service userA Mears communications and marketing colleague standing next to a colleague sitting down at a deskA Mears communications and marketing colleague standing next to a colleague sitting down at a deskA Mears colleague presenting their ID to a resident at their doorstepThree Mears vans parked side by side in a car parkA Mears housing construction colleague wearing a hard hat and high visibility jacket on a  construction siteA Mears housing construction colleague wearing a hard hat and high visibility jacket on a  construction siteA Mears housing construction colleague wearing a hard hat and high visibility jacket on a  construction siteA Mears call centre colleague answering the phoneThree Mears colleagues talking together round their desks in an officeA Mears colleague talking to a resident on a tableA Mears van parked up showing the Mears logo
A Mears tradeswoman holding a toolboxMears housing with care colleague with a service userA Mears communications and marketing colleague standing next to a colleague sitting down at a deskA Mears colleague presenting their ID to a resident at their doorstepThree Mears vans parked side by side in a car parkA Mears Facilities Management colleague painting a stairwayA Mears housing construction colleague wearing a hard hat and high visibility jacket on a  construction siteA Mears call centre colleague answering the phoneThree Mears colleagues talking together round their desks in an officeA Mears colleague talking to a resident on a tableA Mears van parked up showing the Mears logo
Annual salary: up to £15,926.99

Branch Administrator

Eastbourne

£15,926.99 Per Annum. 25 Hours Per Week.

“A desire to make a positive difference wherever we operate has always been at the heart of our business. It was 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company”.

About the Role:

As a Branch Administrator role involves a range of administrative and support tasks to ensure the smooth running of the business area. Key responsibilities include managing callouts, timesheets, payroll, and the completion of MCM jobs through to invoicing. The role also covers the handling of purchase orders, coordinating eLearning for operatives and subcontractors, and producing reports for clients and the finance team. Regular updates are provided during branch meetings.

The role supports administrative processes by ensuring accurate and timely recording of, and responses to, all communications in line with standard operating procedures. It also involves supporting administrative duties across local teams, branches, clients, and internal departments. This includes managing material requisitions, purchase orders, invoicing, and the prompt input of cost data to enable the completion and invoicing of work orders.

Providing a professional customer experience is central to the role, requiring effective communication with service users, clients, and stakeholders, while upholding high standards of health and safety. Collaboration with team members—including administrators, operatives, supervisors, and subcontractors—is essential to deliver efficient and productive services.

Key Criteria:

  • Substantial experience in an administrative role, ideally within a branch or office environment. Duties should include managing correspondence, organising diaries and meetings, and maintaining accurate records.
  • Proficiency in Microsoft Office, particularly Excel and Word. A good understanding of other office systems and software is also desirable.
  • communication, both written and verbal, with the ability to engage effectively with colleagues, clients, and senior leadership.

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.

Benefits we can offer you

  • 25 days annual leave plus bank holidays
  • Access to EAP which includes counselling sessions
  • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
  • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
  • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
  • Family friendly policies

Apply below or to discuss your application further; contact:

Francesca Swan (francesca.swan@mearsgroup.co.uk)

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Closing date for applications:31 August 2025