Receptionist

Receptionist

Gloucester Head Office

Permanent role, working Monday to Friday 09:00 – 16:30, 35hrs a week

Offering a salary of £22,750.00

Are you an organised, friendly, and proactive individual with a passion for providing exceptional front-of-house service? Due to demand, we are looking for a Receptionist to join our busy team at Gloucester Head Office. This is a varied role offering the opportunity to support multiple departments and be the face of our company.

About the Role:

As the first point of contact for visitors and callers, you will play a vital role in creating a welcoming and professional environment. You will be responsible for the smooth running of reception and provide key administrative support to teams across the business.

Your daily tasks will include, but are not limited to:

• Opening and distributing incoming post to relevant departments

• Answering and redirecting telephone enquiries professionally

• Greeting visitors and ensuring they are signed in and comfortable

• Managing meeting room bookings and notifying staff of visitor arrivals

• Franking and sending outgoing mail and arranging parcel collections/deliveries via DPD

• Ordering and maintaining stock levels of stationery and kitchen supplies

• Performing daily cleaning of the office coffee machine

• Supporting the Fleet and Procurement teams by managing ServiceNow tickets and general enquiries

• Assisting with scanning and document handling for the Central Finance team

• Providing overflow support to other departments as required

• Completing ad hoc administrative tasks as and when required

We are seeking someone who is personable, punctual, and efficient, with the ability to juggle multiple tasks in a busy office setting.

All our roles require candidates to have the entitlement to work within the UK, Mears- does not currently offer visa sponsorship.

Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.

Key Criteria:

• Confident use of general office equipment and basic administrative skills

• IT literate, with good communication skills

• Experience working in a confidential environment

• Working knowledge of Microsoft Office applications

• Previous experience in a customer service role

This is a great opportunity to be part of a dynamic and supportive team in a role that offers variety. You’ll be given full training and support to build your skills and make a real impact.

If you're ready to take the next step in your career and become an integral part of our office team, we’d love to hear from you!

Benefits:

• Staff perks with Mears Rewards - discounts of up to 10% on coffee, weekly groceries holidays, the list is endless 

• Excellent training and development opportunities

• 25 days holiday entitlement along with bank holidays.  

• Access to employee support and wellbeing services

• Mears offer a company pension, life insurance and share scheme

• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!

• Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment 

• Family friendly policies

Apply below or to discuss your application further; contact:

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.