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General Operative

Annual salary: up to £27,077.51

REQ0034958

Permanent

Housing Repairs and Maintenance

Permanent

Business Area:

Contract Type:

Location:

Milton Keynes - Woodlands Business Park

South East of England

MK14 6EX

Additional Locations:

Last Updated:

21

/

07

/

2025

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A Mears tradeswoman holding a toolboxMears housing with care colleague with a service userA Mears communications and marketing colleague standing next to a colleague sitting down at a deskA Mears communications and marketing colleague standing next to a colleague sitting down at a deskA Mears colleague presenting their ID to a resident at their doorstepThree Mears vans parked side by side in a car parkA Mears housing construction colleague wearing a hard hat and high visibility jacket on a  construction siteA Mears housing construction colleague wearing a hard hat and high visibility jacket on a  construction siteA Mears housing construction colleague wearing a hard hat and high visibility jacket on a  construction siteA Mears call centre colleague answering the phoneThree Mears colleagues talking together round their desks in an officeA Mears colleague talking to a resident on a tableA Mears van parked up showing the Mears logo
A Mears tradeswoman holding a toolboxMears housing with care colleague with a service userA Mears communications and marketing colleague standing next to a colleague sitting down at a deskA Mears colleague presenting their ID to a resident at their doorstepThree Mears vans parked side by side in a car parkA Mears Facilities Management colleague painting a stairwayA Mears housing construction colleague wearing a hard hat and high visibility jacket on a  construction siteA Mears call centre colleague answering the phoneThree Mears colleagues talking together round their desks in an officeA Mears colleague talking to a resident on a tableA Mears van parked up showing the Mears logo
Annual salary: up to £27,077.51

General Operative

Milton Keynes

Full Time Permanent

Salary up to £27,077.51 annum, plus, company van & fuel card

“A desire to make a positive difference wherever we operate has always been at the heart of our business. It was 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are.

About the Role:

A General Operative. You will be out supporting residents with planned repairs and maintenance across our portfolio of properties, working from ‘job’ to ‘job’, on your planned route. You will be part of a local team undertaking high standard General repairs and refurbishment activities to Housing properties, delivering best in class customer service, and satisfying all safety, quality and cost control standards.

  • Take ownership in undertaking construction, fault finding and maintenance repairs aiming for a first time completion whilst remaining within budget and time parameters.              
  • Ensure that the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders This includes but is not limited to appearance, company ID, condition of vehicles and maintaining a high standard of Health & Safety requirements. It may be necessary where requested to obtain customer feedback on completion of works.
  • Process all activities in association with tasks/works electronically utilising a hand held device (PDA). This includes, but not limited to, worksheets, timesheets, and photographic evidence of works before / during / after, van stock replenishment, booking of annual leave, vehicle inspections, safeguarding issues, risk assessments and method statements.
  • Keep all supplied company assets in a good condition in line with the company policies and report to your Supervisor/Manager where damages occur.
  • Utilise existing stock or collect materials as and when required to meet works order requirements, in accordance with standard operating procedures for purchasing and van stock control compliance.
  • Attend informal and formal meetings and training sessions as required.

Role Criteria:

  • Worked with in a trade environment
  • Worked within social housing
  • Good Communication skills
  • It Literate
  • UK Full driving license

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
 

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
 

Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.

Benefits we can offer you

  • 25 days annual leave plus bank holidays
  • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
  • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
  • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
  • Family friendly policies
  • Company Van, Fuel Card, and Uniform

Apply below or to discuss your application further; contact:

Laura Bourne (laura.bourne@mearsgroup.co.uk)

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.