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Housing Advisor

Annual salary: up to £35,000.00

REQ0033154

Fixed Term Contract (Fixed Term)

Housing Management

Fixed Term Contract (Fixed Term)

Business Area:

Contract Type:

Location:

Tidworth

South West of England

SP9

Additional Locations:

Last Updated:

21

/

02

/

2025

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A Mears tradeswoman holding a toolboxMears housing with care colleague with a service userA Mears communications and marketing colleague standing next to a colleague sitting down at a deskA Mears colleague presenting their ID to a resident at their doorstepThree Mears vans parked side by side in a car parkA Mears Facilities Management colleague painting a stairwayA Mears housing construction colleague wearing a hard hat and high visibility jacket on a construction siteA Mears call centre colleague answering the phoneThree Mears colleagues talking together round their desks in an officeA Mears colleague talking to a resident on a tableA Mears van parked up showing the Mears logo
Annual salary: up to £35,000.00

Housing Advisor - 'Find your own accommodation' scheme

Tidworth

Full Time, up to 9 months FTC, with potential to extend - 40 hours per week

Up to £35,000 per annum plus £3,800 company car allowance

About the role:

We are collaborating with our client to resettle families in the UK under the Afghan Resettlement and Assistance Policy. Initially, these families will be housed in various accommodation bases, known as the transit estate, before moving to permanent homes within the community. Over the next nine months, Mears will assist service users in securing private rental homes across the UK.

This position is part of the housing team, collectively responsible for supporting frontline delivery and meeting contractual requirements. As a Housing Advisor, you will play a crucial role in providing housing solutions and delivering exceptional service to our service users and the community.

You will assist Afghan families in finding suitable homes in the private rental market. Additionally, you will identify new partnership opportunities while ensuring excellent customer service, performance, and full compliance with the contract.

As a Housing Advisor, you will discuss options with family households and single person households, to help facilitate a seamless move. Taking the service users through the whole journey from understanding their needs to securing the property and moving in. You will deliver personalised support to service users through bespoke casework and facilitating housing drop-in clinics.

You will need to have a strong property sales/letting background and be experienced in working fast paced property procurement environment, where excellent negotiation skills are required.

We will work in partnership with the receiving LA to ensure required support will be in place once a property is agreed.

 

What are we looking for?

  • Previous experience working within the housing sector
  • Property letting / negotiation experience
  • Established connections with the local property market in the area would be desirable
  • Previous experience working within the refugee sector would be ideal
  • A thorough understanding of the UK benefit system, LHA rates etc
  • Deadline management
  • Strong interpersonal communication skills
  • Ability to build internal relationships, and manage dispersed teams
  • IT literate
  • Excellent communication

 

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

 

Benefits we can offer you

  • 25 days annual leave plus bank holidays (pro rata)
  • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
  • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
  • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
  • Family friendly policies
  • Choice of company car or car allowance
  • Access to EAP Counselling sessions

 

If you feel you have skills and experience needed, please apply via the link below. If you have any questions regarding this role please contact Beth on beth.dunford@mearsgroup.co.uk. We look forward to hearing from you soon.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.

Candidates should be aware that all our roles are subject to relevant DBS/Security checks before employment.

Apply below or to discuss your application further; contact:

Beth Dunford (beth.dunford@mearsgroup.co.uk)

Mears Group is a disability confident employer and recognise our people as our greatest asset, we Hire Individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.  

To drive a Mears vehicle, you must be aged over 21 have held your license over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.

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