Senior Planner

Senior Planner

Dartford

Permanent, Full Time

Salary up to £34,000

We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provide tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm’s Length Management Organisations and Housing Associations.

About the Role:

As a Senior Planner, you will be working alongside Dartford council providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community.

A Senior Planner within our Dartford branch you will need to be proactive and ready to tackle any challenge that are thrown at you and respond with options or preferably a resolution. You will also need to be responsible for monitoring and maintaining PDA (personal digital assistant) control allocation and will monitor daily work volumes ensuring efficient use of resources to meet turnaround timescales. As well as this, whilst ensuring employees always have the workload to allow them to perform to an optimum level, you will also provide supporting information on operative performance levels.

About the Role

• Managing the Planning & Call Centre team
• Ensuring the Teams are running smoothly
• Line management duties
• Dealing with Escalation calls
• Manage the targets within the teams
• Weekly & Monthly meetings with the clients
• Giving feedback to the client
• Talking through problems with the Client
• Having regular catch-up meeting with line manager

Role Criteria

• Previous experience in Planning
• Previous experience in Repairs and Maintenance
• Previous experience social housing
• Line management experience
• Good Customer Service skills
• IT literate
• Ability to work under pressures

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
 

Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.

Benefits we can offer

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies

Apply below or to discuss your application further; contact:

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.