Annual salary: up to £25,877.00
REQ0033225
Permanent
Housing Repairs and Maintenance
Permanent
Business Area:
Contract Type:
Location:
Milton Keynes - Woodlands Business Park
South East of England
MK14 6EX
Additional Locations:
Last Updated:
21
/
07
/
2025
Customer Liaison Officer
Milton Keynes
Full Time Permanent.
Salary up to £25,877 per annum, plus, company van & fuel card.
42.5 hours per week Monday – Friday
We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provide tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm’s Length Management Organisations and Housing Associations.
About the Role:
As a Customer Liaison Officer, you will be working on our responsive repair and planned works contracts within the social housing sector, delivering excellent service and support with our local teams, who understand the importance of working together for the local community. Providing front facing support and advice daily and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. A office and site based role with daily interaction with residents and clients, providing updates and reporting on access, complaints, resolution and compliments.
Role Criteria:
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
Benefits we can offer you
To apply, follow the link below or to discuss your application further please contact Laura Bourne on laura.bourne@mearsgroup.co.uk
Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.
Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.
Apply below or to discuss your application further; contact:
Laura Bourne (laura.bourne@mearsgroup.co.uk)If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.