HR Administrator

HR Administrator

Gloucester- Office based (with the option of hybrid working on completion of induction and systems training)

Full time Monday to Friday 08:30 - 17:00, offering a salary of £26,000 per annum, plus great company benefits.

We’re looking for a proactive and detail-oriented HR professional to join our team and play a vital role in delivering high-quality support across the employee lifecycle. This role is ideal for someone with a strong foundation in HR administration, who thrives on efficiently triaging employee queries, maintaining accurate records in our HRIS, and ensuring compliance with employment legislation.

You’ll be the first point of contact for HR-related enquiries, using your knowledge of HR policies and employment law to provide clear, timely guidance or escalate issues appropriately. Your day-to-day responsibilities will include managing HR documentation, updating employee records, supporting onboarding and offboarding processes, and contributing to the smooth operation of our HR systems and processes.

Mears is a company uniquely placed to address the major challenges in housing and social care industries. We are a market leader in providing housing services to the affordable housing sector and deliver a high standard of Care Services providing support to over 20,000 people a year, enabling older and disabled people to continue living independently.

About the Role:

To provide a proactive, customer driven service to HRBP’s Mears Branch Operational Network, Legal Team, Payroll, Pensions, Employees etc, by inputting HR data & associated documents onto HR data base & producing standard documentation and reports in an accurate, consistent and timely manner.

The successful Administrator will have Strong IT Skills, have previous admin experience and be a team player.

Principle Accountabilities:

• Provide accurate, timely and efficient HR administration
• Maintain and promote data security, quality and integrity, working within the parameters of confidentiality, within GDPR and Employment law principles at all times
• Deliver high quality HR service within a high-volume service within agreed HR KPIs and SLAs
• Identify and raise more complex HR issues to the appropriate person within the wider HR Team
• Utilised and record all task requests via Service Now to assist in effective processing across the team and allow for escalation where appropriate
• Produce and issues accurate standard documentation including contracts of employment, changes of terms and conditions, payroll instructions etc.
• Build, develop and maintain effective relationships with internal customers across all of the business
• Work with HR colleagues and other business functions to ensure effective HR Administration tasks are completed for effective service delivery

Role Criteria:

• Proven experience of working within a fast paced, high volume operational administration environment
• Familiar with working in confidential environment
• CIPD level 3 or willingness to work towards
• HR Administration experience
• Ability to communicate at all levels with people from varying backgrounds both orally and in writing.
• Strong IT skills
• Ability to manage multiple and sometimes conflicting deadlines
• Excellent customer service skills – experience working with and providing a service to internal and external customers; strong verbal communications skills; ability to work to tight deadlines; a proactive approach to resolving problems and queries.
• Ability to use initiative to resolve issues and identify and develop a solution based outcome.
• A team player

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship

Person Specification:

• Engaging and possess great interpersonal skills
• Good attention to detail and accuracy
• Experience of excel
• Organised, reliable and adaptable
• A strong work ethic
• Honest and trustworthy
• Demonstrate the ability to work using own initiative as well as working as part of a team
• Positive attitude and the ability to keep calm under pressure
• Capacity to absorb new information quickly and accurately.
• Self –motivated, self-disciplined and enthusiastic, tenacious with a strong attention to detail

Benefits

• Family friendly policy to include enhanced maternity/paternity leave and much more.  
• Refer a friend scheme (total award £1000)
• Share saver scheme
• Eye test vouchers
• Generous Pension Scheme
• Generous Sick Pay
• Employee Assistance Programme (Access to Free counselling service)
• Wellbeing service (Access to trained mental health & wellbeing advisors)
• Mears Annual Family Fun Day for you and your family to places like Blairdrummond Safari Park, M&Ds Themepark, fully paid for including lunch
• Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers

Apply below or to discuss your application further; contact:

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.