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Infrastructure Engineer

Annual salary: up to £50,000.00

REQ0031811

Permanent

IT

Permanent

Business Area:

Contract Type:

Location:

Dorset

South West of England

BA21 5BN

Additional Locations:

Exeter

Last Updated:

04

/

10

/

2024

Apply
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A Mears tradeswoman holding a toolboxMears housing with care colleague with a service userA Mears communications and marketing colleague standing next to a colleague sitting down at a deskA Mears colleague presenting their ID to a resident at their doorstepThree Mears vans parked side by side in a car parkA Mears Facilities Management colleague painting a stairwayA Mears housing construction colleague wearing a hard hat and high visibility jacket on a construction siteA Mears call centre colleague answering the phoneThree Mears colleagues talking together round their desks in an officeA Mears colleague talking to a resident on a tableA Mears van parked up showing the Mears logo
Annual salary: up to £50,000.00

Infrastructure Engineer

This is primarily a remote, full-time, permanent position with a salary of up to £50,000, depending on experience.

Due to internal promotion, we are seeking to recruit an experienced and friendly Infrastructure Engineer to join our already dedicated team.

Mears are a market leader in providing housing services to the affordable housing sector, and a major presence in the housing with care market. Mears Group’s vision is to make a positive difference to the people we serve by improving homes, improving communities and improving lives. We do this by developing outstanding partnerships with employees, clients, tenants, customers, their families and the wider community. We are looking for people who can help us deliver on our values, fulfil our future ambitions and their own.

About the role:

As an Infrastructure Engineer your responsibilities will include maintaining all aspects of the infrastructure, including VMWare, SANs, virtual servers, RDS, Active Directory, and Exchange. The primary focus of this role is to monitor, maintain and continually improve the reliability and usability of the services provided to the users relating to the physical and virtual infrastructure.

This role will focus heavily on Active Directory, and we are particularly interested in candidates with current experience working with Active Directory and group policy management.

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Role Criteria:

The main objectives of this role are to support the server infrastructure and to ensure continuous improvements to the environment, while maintaining a high level of system availability for the business. You will achieve this by:

  • Provide high quality IT support to customers.
  • Qualify, investigate, and resolve IT issues and requests in line with agreed Service Levels.
  • Ensure that any changes made to systems are performed in line with agreed Change Management processes.
  • Be an escalation point for anything related to Server/SAN infrastructure.
  • Identify trends or areas for improvement and implement a solution in line with best practice ensuring a high level of security is provided.
  • Maintaining/Improving security posture by ensuring patches and vulnerabilities are resolved.
  • Adopt a professional manner when communicating with customers to build and maintain a positive view of Mears Group.
  • Collaborate with team members and stakeholders to foster a culture of knowledge sharing and continuous improvement.
  • Stay informed about emerging technologies and industry trends and propose recommendations for their implementation to drive innovation and efficiency.
  • A full driving licence valid in the UK and access to a vehicle is required as there will be an occasional need to travel to our other offices.
  • Participation in Out-Of-Hours on-call rota.

The successful candidate must have proven experience in a similar role.

We are seeking someone who can work on their own initiative and as part of a team, has a good understanding of how to implement and maintain all aspects of VMWare and Windows Server Operating Systems.

It would be advantageous to have knowledge of Cisco hardware, SANs and Azure.

The infrastructure team demands a 'can-do’ attitude to problem solving and an inquisitive mind to question everything with the primary focus on continuous improvement. The ability to take ownership and manage a problem to its successful resolution will be key. Will need to use your initiative and be flexible in your approach to professionally and efficiently deliver the results required.  Will be friendly, approachable, and able to communicate clearly to others.

Benefits we can offer you:   

  • Friendly and flexible working environment 
  • Staff perks with Mears Rewards - discounts of up to 10% on coffee, weekly groceries, holidays, the list is endless. 
  • Excellent training and development opportunities.
  • 25 days holiday entitlement along with bank holidays.  
  • Access to employee support and wellbeing services.
  • Mears offer a company pension, life insurance and share scheme.
  • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
  • Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment. 
  • Use and access to the latest technology. 

If you feel you have the necessary skills and experience for this role, please apply using the link below. For any further inquiries, contact Vickie at vickie.rudge@mearsgroup.co.uk or 07843 817346, quoting the job reference number. We look forward to hearing from you soon.

Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.

As part of the recruitment process for this role, for successful candidates we will carry out a DBS & BPSS check, as well as Security Clearance. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years.

We are also a Forces Friendly employer and an ERS Armed Forces Covenant Gold Award holder.

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