Senior Administrator

Senior Administrator

Hybrid Role

Full time - FTC

Salary up to £29,580 PA

Would you like to be part of an Award-winning nationwide company? We are now seeking a new Senior Administrator to support the Allocations Team. The Ministry of Justice has developed a ground-breaking service to enable prison leavers, who would otherwise be homeless, to escape the vicious cycle of crime by providing temporary accommodation upon release from prison.

About the Role

The Senior Administrator position forms part of the front-line delivery team providing accommodation and support to people, who may be vulnerable or have a special housing need, upon release from prison. This position is based in Durham, you'd need to be able to attend the office for meetings but primarily, can work from home.

Pastoral, floating support to assist the management and sustainment of the residency manage the accommodation forms part of the service provision. The key requirement of this service is to ensure that no one leaves prison without the offer of a place to live from their first night in the community and to support a pathway to settled accommodation.

The role is to support the allocation of bed spaces across three regions ensuring that people are accommodated in properties which are safe and compliant within agreed contractual timescales. The role will also be include supporting with other admin tasks of the contract and line managing a team of three administrators.

Mear’s culture is based on performance delivery and measuring success through ownership & accountability and reward and recognition. As such we provide all staff with a full induction and training opportunities throughout their career. We set clear expectations and success measures from the first day:

• Work with our MOJ partners and internal departments within Mears to ensure that people leaving prison are allocated into available properties within contractual timescales and with appropriate risk assessment.
• Work with Mears Resident Welfare Officers and Repairs and Maintenance Team to ensure bed spaces and properties are fit for purpose and relatable within contractual timescales.
• Maintain accurate records and ensure Mears internal systems are updated and accurate at all times.
• Record and monitor allocation of bed spaces across the service
• Ensure the allocation process operates smoothly and that all parties are provided with relevant information and reports
• Work with the Area Manager to maximise bedspace occupancy

Role Criteria

• Line Management Experience
• Office and administration experience
• Solid database use and skills in Microsoft office packages. Excel, Word, Email.
• Great communication skills both externally and within the Team.
• Customer focused, problem solving skills and a positive, can-do attitude.
• Experience of managing risk
• Experience of working with a vulnerable client group

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Benefits we can offer you

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies
• Company car or car allowance (£3,500)

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment. To work on this contract, you need to have lived and worked in the UK for the last 5 years to pass all our security checks.

Apply below or to discuss your application further; contact:

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.