Transport Officer

Transport Officer

Wakefield

Salary up to £26,208 per annum

Permanent, Full time, 40 hours per week, Monday to Friday

Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs.

About the Role:

As a Transport Officer in Wakefield the main duties including being responsible for transporting the Service Users and their dependent children ensuring full compliance with statutory requirements and meeting all contractual obligations. Carry out vigilant equipment and audit checks and exercise due diligence at all times to deliver a high-quality service. Complete all relevant paperwork in relation to driving and auditing responsibilities, providing incident and compliance reporting as necessary to rectify any identified issues. To work with the transport team and assist the Transport Manager to meet all contractual requirements and deliver an exceptional Service User experience. Build and maintain good relationships with internal colleagues, third parties and external organisations to support service delivery. Work collaboratively and proactively with the regional teams to ensure client, customer and service users receive an exceptional service. Undertake ad hoc projects and provide support and cover for colleagues and teams with Mears Housing Management. Ensure full compliance with Mears code of conduct, contractual terms and group policies and procedures.

Role Criteria:

• Previous experience in a driving role
• Ability to transport passengers
• Ability to carry heavy luggage
• Experience working with vulnerable people
• UK full driving license
• Good communication
• Good customer service experience
• Ability to work under pressure

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a DBS & BPSS check, as well as Security Clearance. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Benefits we can offer you

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies
• Access to EAP Counselling sessions

Apply below or to discuss your application further; contact:

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.