Business Support Apprentice

Business Support Apprentice

Cambridge

1 year apprenticeship

Salary - £ 20,800.00 per annum, depending on age and experience.

Apprenticeships are an underpinning part of Mears’ philosophy; we are committed to developing the next generation of our workforce, many of our most senior people started their working life as an apprentice. Whether you are fresh out of school or college or looking for a complete career change, Mears can offer you a great foundation to your future career and beyond. 

About the role

During your apprenticeship within the Cambridge branch your main duties will be supporting the team with quotations, viewing reports, downloading, and updating invoices, involved in meeting minutes, moving jobs through on MCM, ensuring all documents are up to date on MCM and general administration office work. Another part of the role will be learning the rest of Facilities Management, seeing what hard and soft services do. We will encourage you to get involved in projects.

Accountabilities:

• Receiving inbound calls from customers/service users
• Sending and responding to email communication
• Logging and investigating repairs.
• Completing assignments – apprenticeship. (2 hours a day provided towards working on assignments)
• These assignments will be customer service based and will often where possible relate to the work they are currently doing within their job role.

Working Hours:

Monday to Friday – 40 Hours Per Week

Role Criteria:

• Functional skills in both Math’s and English
• The ability to learn and develop a thorough knowledge of the skills, technology and safety procedures required to carry out the full range of tasks
• Strong communication skills
• The ability to understand and interpret work instructions
• Be able to establish and maintain good customer/client relationships

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship

Benefits we can offer you

• 25 days annual leave
• Cycle to work scheme
• Sharesave - a simple way of saving money direct from your salary for 3 years, in order to buy Mears Group shares at a price that is fixed and discounted at the outset.
• Eye Test Vouchers
• Employee Assistance Programme
• Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Previous years include, Alton Towers, Drayton Manor etc.
• Staff perks with Mears Rewards - discounts of up to 10% on coffee, weekly groceries, holidays, the list is endless.
• Be part of a friendly and dedicated team
• Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment.
• Use and access to the latest technology

Apply below or to discuss your application further; contact Megan Williams at megan.williams@mearsgroup.co.uk

Mears Group recognise our people as our greatest asset, we Hire Individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.